Privacy Policy

Pranaprada Wellness Private Limited
Website: https://pranaprada.com/
Last Updated: 28 October 2026

1. Introduction

Pranaprada Wellness Private Limited (“Pranaprada,” “we,” “our,” or “us”) respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how we collect, use, disclose, retain and protect personal information when you visit our website, submit an enquiry or communicate with us about our healthcare media, advertising, wellness and partnership services.

This Policy provides information about our practices. It does not, by itself, constitute your consent to the processing of personal information. Where consent is required by applicable law, we will seek it separately.

2. Information We Collect

Information you provide

Our website enquiry form requests:

  • Name.
  • Company or organisation name.
  • Mobile number.
  • Email address.
  • Message or enquiry details.

We may also receive professional details, information about your healthcare facility or brand, and correspondence when you contact us or discuss a potential business relationship.

Please provide only information relevant to your enquiry. Do not submit patient records, medical histories, prescriptions, identity documents, payment details or other sensitive information through our general enquiry form.

Information collected automatically

Our website infrastructure and technology providers may process technical information such as IP addresses, browser and device information, access times, requested pages and diagnostic or security logs.

The website also includes Google Analytics tagging. Depending on the applicable settings and controls, analytics technologies may collect information about pages visited, interactions, referral sources, browser and device characteristics, approximate location and cookie identifiers.

3. How We Use Your Information

We use personal information, as relevant, to:

  • Respond to enquiries and provide requested information.
  • Evaluate and facilitate healthcare facility, brand and other business partnerships.
  • Coordinate meetings, proposals and service-related discussions.
  • Manage ongoing communications and business relationships.
  • Understand website usage and improve website content and functionality.
  • Maintain website security, investigate technical issues and prevent misuse.
  • Maintain necessary business records, resolve disputes and comply with applicable legal obligations.

We process information with consent or another basis permitted by applicable law, as appropriate to the purpose.

Submitting an enquiry does not automatically subscribe you to unrelated marketing communications. Where required, we will obtain separate consent for promotional messages and provide a way to stop receiving them.

4. Healthcare Media and Campaign Activities

Pranaprada provides point-of-care media, healthcare communication and related solutions in collaboration with healthcare facilities and brand partners.

Our general website enquiry form is intended for business and general communications. Submitting an enquiry does not authorise us to access medical records or disclose personal health information to advertisers.

If we introduce campaign-specific registration, QR-based lead capture, sampling requests or other activities involving personal information, we will provide an appropriate notice at the point of collection. That notice will explain the information requested, its purposes, relevant recipients and available choices.

Any consent required for sharing campaign information with a brand or healthcare partner will be obtained separately. This website Privacy Policy does not provide blanket authorisation for such sharing.

5. Cookies and Google Analytics

Cookies are small files stored on your device. Similar technologies may also be used to support website functions and measure usage.

Our website may use technologies necessary for functionality, security and administration. It also includes Google Analytics tagging, implemented through Google Site Kit, for website measurement.

Google Analytics may use cookies and similar identifiers to measure visits and interactions. Information may be transmitted to and processed by Google in accordance with the applicable service settings and Google’s privacy documentation.

For further information, see:

You can manage or delete cookies through your browser settings. Blocking cookies may affect some website functions and does not necessarily prevent all technical or analytics data transmission.

Where applicable law requires consent for optional cookies or tracking, we will obtain that consent before the relevant processing. Website use alone will not be treated as consent where a separate choice is required.

We will update our disclosures if we introduce materially different tracking or advertising technologies.

For detailed information about the cookies and similar technologies used on our website, their purposes, and how you can manage your preferences, please refer to our Cookie Policy.

Use Accept all, Reject optional cookies or Manage Preferences on our cookie banner to make your choice. You can review or change your choice at any time using Cookie settings. Necessary technologies remain active.

6. Sharing of Personal Information

We may disclose relevant personal information to:

  • Authorised employees and representatives who need it to carry out their responsibilities.
  • Hosting, website maintenance, form-processing, email, analytics and IT service providers supporting our operations.
  • Professional advisers where necessary for legitimate business or legal purposes.
  • Regulators, courts or public authorities where disclosure is required by law.
  • Other recipients where you have authorised the disclosure or applicable law permits it.

We seek to limit disclosures to information necessary for the relevant purpose and apply appropriate confidentiality, security and contractual safeguards.

We do not sell personal information collected through our website enquiry forms. We do not share those enquiry details with advertisers for their independent marketing merely because you contacted us.

7. Data Security

We take reasonable technical, administrative and organisational measures intended to protect personal information against unauthorised access, alteration, disclosure, loss or misuse.

Access is limited according to operational needs. However, no internet transmission or electronic storage system can be guaranteed completely secure.

Where a personal data breach occurs, we will take appropriate response measures and provide notifications where required by applicable law.

8. Data Retention

We retain personal information for as long as reasonably necessary for the purpose for which it was collected.

Relevant considerations include the nature of your enquiry, any continuing business relationship, legal or recordkeeping requirements, dispute resolution and security needs.

Enquiry information may be retained in website systems, business email and related records. Analytics information is subject to the retention settings and practices applicable to the relevant service.

When information is no longer required, we will take reasonable steps to delete or anonymise it, subject to applicable legal requirements. Copies in backups may remain until those backups are replaced or deleted through the relevant backup cycle.

9. Your Privacy Requests and Rights

Subject to applicable law, you may:

  • Request information about the personal data we process about you.
  • Request correction or updating of inaccurate or incomplete information.
  • Request erasure where applicable.
  • Withdraw consent where processing depends on consent.
  • Raise a complaint or grievance about our handling of your information.
  • Exercise other rights available under applicable data protection law.

Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal. It may affect our ability to continue a service or activity that depends on that consent.

We may request information reasonably necessary to verify your identity and understand your request. Certain requests may be subject to legal exceptions or retention requirements.

Please send requests to the contact details in Section 14.

10. Third-Party Links and Services

Our website may link to external websites, social media platforms or other third-party services.

When you follow those links or interact with third-party services, their own privacy policies and terms may apply. We do not control their independent privacy practices, content or security measures.

Please review their privacy information before providing personal details.

11. Children’s Privacy

Our website and business partnership services are intended for adults and organisations and are not directed towards individuals under 18 years of age.

We do not knowingly solicit children’s personal information through our general enquiry forms.

If you believe a child has provided personal information to us, please contact us. We will investigate and take appropriate steps, including deletion where required by applicable law.

12. International Data Processing

Some service providers, including providers of hosting, email or analytics services, may process or store information outside India.

Where this occurs, we will take appropriate steps to comply with applicable Indian data protection requirements, including relevant restrictions on cross-border transfers.

13. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our services, technology, data practices or legal requirements.

The updated version will be published on this website with a revised “Last Updated” date.

Where required by law, we will provide additional notice or obtain consent before introducing materially different uses of personal information.

14. Contact Information

For privacy-related enquiries, requests or grievances, please contact:

Pranaprada Wellness Private Limited
Email: info@pranaprada.com
Email subject: Privacy Request / Grievance
Website: https://pranaprada.com/

Registered Office:
Plot No 68, Road No 5/A,
Near Astalaxmi Temple,
Vasavi Colony, Kothapet,
Hyderabad, Telangana, 500035, India.

Please describe your request and provide sufficient information for us to respond. Avoid including medical records or other sensitive documents unless specifically requested through an appropriate channel.

We will review and respond to privacy-related requests and grievances in accordance with applicable law.